HELP
Keeneland Photos
Archival Services
Contact
Thoroughbred Times
Fasig-Tipton Photos

We too need help! 
In order to assist our valued customers
further, we appreciate any feedback you may have.
Email us at:
photosbyz@gmail.com
GET BETTER SEARCH RESULTS!

Go to the "Refine Search" and select
"File Name" in the drop-down menu.

CLICK HERE for the REFINE SEARCH area.
FOR THOSE EXPERIENCING DIFFICULTY PROCESSING OR ORDERING PHOTOS:



Users May Have To Enable  Browser Cookies (Internet Explorer)

Microsoft Internet Explorer 6.0+
  • Select "Internet Options" from the Tools menu.
  • Click on the "Privacy" tab.
  • Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
  • Click "OK".
Example


Microsoft Internet Explorer 5.x
  • Select "Internet Options" from the Tools menu.
  • Click on the "Security" tab.
  • Click the "Custom Level" button.
  • Scroll down to the "Cookies" section.
  • To enable:
    • Set "Allow cookies that are stored on your computer" to "Enable".
    • Set "Allow per-session cookies" to "Enable".
  • Click "OK".
Example


Microsoft Internet Explorer 4.x
  • Select "Internet Options" from the View menu.
  • Click on the "Advanced" tab.
  • Scroll down to find "Cookies" within the "Security" section.
  • To enable:
    • Select "Always accept cookies".
  • Click "OK".

Using a different browser such as Firefox, Netscape, Safari?
Click Here and let us know!
THE LIGHTBOX





What is a Lightbox?

Lightboxes allow you to view and review images for potential purchase.







Add images to a lightbox

Print 
  • Navigate to an album > album images page
  • Click on 'dotted square' icon below an image
  • When the 'dotted square' turns to a check mark, the image has been added to your lightbox

OR

  • Look through albums and click on image you'd like to add to your lightbox
  • From an image detail view page click on 'Add to Lightbox' on top right hand side
OR
  • To add all images in an album to a lightbox, navigate to album images page and click on 'Add All to Lightbox' on top right hand side





Remove images from a lightbox

Print 
  • Naviagate to your 'Lightbox'
  • From lightbox page, click 'Empty Lightbox' under 'Lightbox Options'
OR
  • Naviagate to album images page and click on check mark icon below an image you don't want to have in your lightbox. When the check mark icon turns to 'dotted square', the image is removed from lightbox
OR
  • Navigate to image detail page and click on 'Remove from Lightbox'
 



 Manage a lightbox

Print 
  • After clicking 'Lightbox' on the top menu, navigate to 'Lightbox Options' and click on 'Empty Lightbox'
OR

  • Naviagate to album images page & click on check mark icon below an image. When the check mark icon turns to 'dotted square', the image is removed from lightbox

OR

  • Navigate to image detail page and click on 'Remove from Lightbox'